Privacy Policy

Last updated: June 2026

At Royal Associates ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our real estate services. Please read this policy carefully. By using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide — such as your name, phone number, email address, and any details you submit through our inquiry, callback, site-visit, or property-listing forms.
• Property preferences — including budget, preferred areas, property type, and investment goals you share with our advisors.
• Technical information — such as your IP address, browser type, device information, and pages visited, collected automatically as you browse.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the property and advisory services you request.
• Match you with suitable plots, files, homes, apartments, and commercial units.
• Arrange callbacks, site visits, and consultations with our advisors.
• Send relevant updates about projects, listings, and market insights (where you have opted in).
• Improve our website, services, and overall customer experience.

3. Cookies & Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can control or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.

4. Sharing With Third Parties

We do not sell your personal information. We may share your information with trusted third parties only where necessary, including:

• Developers, partner agents, and service providers involved in completing a transaction you have requested.
• Legal, accounting, or regulatory authorities where required by law.
• Technology providers who help us operate our website and communications, under appropriate confidentiality obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of marketing communications at any time. To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Email: info@associates-royal.com
• Phone: 0308-0000006
• Address: Ground Floor, Plaza No 2/1, Block HC, Canal Gardens Society, Lahore